Privacy policy

Return and Refund Policy

We want you to feel confident shopping with Mavix. If you’re not satisfied with your order, you may request a return within 30 days of delivery.

Return eligibility

To qualify for a return, the item must be unused, in its original condition, and returned with its original packaging and proof of purchase. Sale items may also be returned under the same conditions.

How to request a return

Email fenezcadavidson@gmail.com within 30 days of delivery. Include your order number and the reason for the return. Please wait for our instructions before mailing anything back.

Return shipping

If your item arrived damaged, defective, or incorrect, contact us with your order number and photos of the issue. We’ll review it and let you know the next steps.

For other returns, [state who pays return shipping]. We’ll provide the return address and instructions after approving your request. Do not mail items to the address on your package without contacting us first.

Refunds

After we receive and inspect your return, we’ll email you to confirm whether the refund is approved. Approved refunds will be issued to your original payment method. Your bank or card provider may need additional time to post the refund.

Damaged, defective, or incorrect orders

Please contact us at fenezcadavidson@gmail.com as soon as possible after delivery. Include your order number and photos so we can help resolve the issue.